Privacy Policy

Privacy Policy

Last updated: June 2026

At Samsara Wellbeing, we are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Samsara Wellbeing is the data controller responsible for your personal information. If you have any questions, please contact us at support@samsarawellbeing.com.

2. What Data We Collect

We may collect and process the following personal data:

  • Name, email address, phone number, and delivery address when you place an order
  • Payment information (processed securely via our payment provider — we do not store card details)
  • Browsing behaviour and device information via cookies
  • Communications you send us via email or contact forms

3. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders
  • Communicate with you about your order or enquiries
  • Send marketing emails where you have given consent
  • Improve our website and customer experience
  • Comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases: contract performance (to fulfil your order), legitimate interests (to improve our services), consent (for marketing), and legal obligation (where required by law).

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties such as delivery couriers, payment processors, and our e-commerce platform (Shopify) solely to fulfil your order and operate our business.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences at any time via your browser settings.

7. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to object to processing and to data portability. To exercise any of these rights, please contact us at support@samsarawellbeing.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.